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Privacy Policy

At Circle365, we are committed to protecting your privacy and ensuring the security of your family's personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our family safety mobile application and related services.

Our Privacy Promise: We will never sell, share, or give away your personal data to third parties for marketing or advertising purposes. Your family's privacy is our top priority.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, phone number)
• Family circle information (family member names, relationships)
• Emergency contact information
• Custom location settings and alerts
• Communications with us (support requests, feedback)
• Payment information (processed securely through third-party providers)

1.2 Location and Safety Data

To provide our family safety services, we collect:

• Real-time location data: GPS coordinates to enable location sharing among family circle members
• Driving analytics: Speed, braking patterns, acceleration, and phone usage while driving
• Crash detection data: Motion and impact data to detect potential accidents
• Battery status: Device battery level for safety alerts
• Arrival/departure data: Location-based alerts for family members

1.3 Device and Usage Information

We automatically collect certain information when you use our Service:

• Device information (device type, operating system, unique device identifiers)
• App usage data (features used, time spent, interactions)
• Network connectivity information
• App performance and error data

2. How We Use Your Information

We use the information we collect to:

• Provide real-time location sharing among family circle members
• Generate driving analytics and safety reports
• Detect potential crashes and trigger emergency responses
• Send smart notifications for arrivals, departures, and safety alerts
• Monitor battery levels and send low battery alerts
• Manage family circles and member permissions
• Process payments and manage premium subscriptions
• Provide customer support and respond to safety concerns
• Improve our safety features and app performance
• Comply with legal obligations

3. Information Sharing and Disclosure

3.1 Family Circle Sharing

Your location and safety data is shared only with members of your family circle who have explicitly agreed to be part of the circle. You control who has access to your information.

3.2 Emergency Services

In the event of a detected crash or emergency situation, we may share your location and relevant information with emergency services and family members to ensure your safety.

3.3 Service Providers

We may share information with trusted service providers who assist us in operating our Service, including:

• Cloud hosting providers for data storage
• Payment processors for subscription management
• Emergency service providers for crash detection
• Analytics services for app improvement (anonymized data only)

3.4 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.5 We Do Not Sell Your Data

Circle365 will never sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Your family's privacy is fundamental to our mission.

4. Data Security and Protection

We implement enterprise-grade security measures to protect your family's information:

• End-to-end encryption: All data is encrypted in transit and at rest
• Secure data centers: Your data is stored in secure, certified facilities
• Access controls: Strict access controls limit who can view your information
• Regular security audits: We conduct regular security assessments
• Data minimization: We only collect the data necessary for safety features

5. Your Privacy Rights and Choices

5.1 Location Permissions

You can control location sharing by:

• Adjusting location permissions in your device settings
• Pausing location sharing temporarily
• Removing specific family members from your circle
• Deleting your account to stop all data collection

5.2 Driving Analytics

You can control driving analytics by:

• Disabling driving analytics features in app settings
• Choosing which family members can view your driving data
• Deleting historical driving data

5.3 Data Access and Deletion

You have the right to:

• Access all personal data we have about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Export your data in a portable format

6. Data Retention

We retain your information for as long as necessary to provide our services:

• Active accounts: Data is retained while your account is active
• Deleted accounts: All data is permanently deleted within 30 days
• Emergency data: Crash detection data may be retained longer for safety analysis
• Legal requirements: Some data may be retained to comply with legal obligations

7. Children's Privacy

Circle365 is designed for family use, including children under 13. We collect children's information only with parental consent and in compliance with COPPA (Children's Online Privacy Protection Act). Parents can:

• Review and delete their child's information
• Refuse further collection of their child's information
• Control what information is shared about their child

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending you an email notification
• Requiring you to accept the updated policy before continuing to use the app

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@circle360.com
• Address: [Your Business Address]
• Phone: [Your Phone Number]

11. Your Privacy Rights by Location

11.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how we use it.

11.2 European Union Residents (GDPR)

EU residents have additional rights under the General Data Protection Regulation, including the right to data portability and the right to be forgotten.

12. Emergency and Safety Features

Our emergency and safety features may collect and process sensitive information to protect your family's safety. This includes:

• Automatic crash detection and emergency response
• Location sharing during emergency situations
• Family notification systems

By using these features, you consent to the collection and processing of this information for safety purposes.